Privacy Policy of Expert Livery DBA BRMQAS Insource

Effective Date: 8 July 2024

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.

Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: When you register on our platform, or use our services, we may collect personal information such as your name, email address, phone number, and payment details.
  • Usage Data: We collect information on how you access and use our services. This includes your IP address, browser type, operating system, pages visited, and the time and date of your visits.
  • Communication Data: We collect information contained in your communications with us, including customer service interactions and feedback.

How We Use Your Information

We use the collected information for various purposes, including:

  • Providing Services: To deliver and manage our call handling, email management, and reservations services.
  • Improving Services: To understand how you use our services and to enhance and customize them according to your preferences.
  • Communication: To respond to your inquiries, provide customer support, and send updates or promotional materials, if you have opted to receive them.
  • Transactions: To process payments and manage billing in compliance with Stripe’s rules on transition currency.
  • Security: To monitor and enhance the security of our platform, preventing fraud and unauthorized access.

No Refund Policy

All sales made through our platform are final, and we do not offer refunds for any services or products purchased. Please ensure that you review your selections carefully before completing any transaction. By using our services, you acknowledge and agree to this No Refund Policy.

Sharing Your Information

We may share your information with third parties under the following circumstances:

  • Service Providers: We may employ third-party companies and individuals to facilitate our services, provide the services on our behalf, perform service-related tasks, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Data Security

We employ robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • Access: You have the right to request copies of your personal information.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Transition Currency and Payment Processing

In compliance with Stripe’s rules on transition currency, all transactions processed through our platform will be handled in U.S. dollars. We ensure that your payment information is securely processed and that all necessary measures are taken to protect your financial data.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.